Uvertecch Solutions

Contact Center Solutions 

Why Choose Us

At Uvertecch, we’re the voice behind some of the most reputed and rapidly emerging companies around the globe and local. But we’re truly more than just a voice. We’re your dedicated partner. We’ll work with you to ensure performance delivery and customer relationships are of the highest quality at all times. Our highly professional end-to-end outsourcing solutions allow you to focus on the business of making your enterprise a complete success.

Your customers are at the core of what you do and we realize this very well. At Uvertecch, we’re an extension of your team, your ideals and your brand values.  We’re the experts in managing customer relationships across a wide range of industries and we support all communication methods including but not limited to Phone, Email, Fax, etc. We pride ourselves on our ability to provide rapid, responsive and agile solutions whether it is for a short campaign or ongoing service needs.

It is therefore that no matter what the job, length of project, etc – we seek to build long-standing strategic partnerships that simply exceed your expectations.

Our demonstrated global experience across various industries simply means that we truly understand your business. Just as vital is our familiarity with your customers – we know their frustrations and have the answers to their questions too. Additionally, we engage ourselves in end-to-end research before we take up any project/campaign. This helps us to understand some of the issues affecting your industry today. From competitive pressure for customer acquisition to regulatory environments controlling commercial activity, we have a proven track record of success and have a number of solutions at hand.

Our continual focus on operational excellence and innovation will ensure continued success for both us and our clients and allows the delivery of high quality service at a substantially reduced cost.  As organizations continue to evolve in the increasingly competitive market place, and focus on their core competencies, Uvertecch Solutions will innovate and grow with them, providing the advanced tools for successful customer acquisition, management and retention.

Our Specialization

At Uvertecch Solutions, we specialize in a number of industries

Banking & Insurance

Healthcare

B2B Market Research

Education

Media & Entertainment

B2B Pre-sales

Energy & Utilities

Travel & Tourism

B2B Customer Acquisition

Subscription Continuity, Renewals & Royalty Program

Telecommunications

Our Services

We are here to serve you

About

Voice

  • Customer Service
  • High Quality Telesales
  • Lead Generation Services – B2B/B2C
  • Healthcare Services

Non- Voice

  • Data Conversion & Digitization Services
  • Language Translation Services
  • Medical Transcription Services
  • Software & Application Development

Our Advantages

Our Vision

To improve and enhance the contact center customer acquisition process and customer experience on a global scale.

Our Mission

  • To design and structure contact center marketing and customer acquisition solutions that are uncomplicated, extremely easy to measure, enhance customer life-time and are valued by our clients.
  • To enhance stakeholder values.

Our Values

  • Quality Services & Mutual Respect
  • Integrity & Trust
  • Teamwork & Accountability

Our Philosophy

  • Our Clients are our priority and we strive to gain their confidence through top quality services.
  • We value our Employees and enable them to achieve their full potential.
  • We embrace a highly Professional attitude and seek excellence in everything we do.